Help center

Need help?

Find quick answers, then contact support if you still need help.

How do I request a voucher?

Sign in, choose a package, follow the payment instructions, and submit the compulsory bank transaction reference for administrator review.

How do I pay?

Follow the displayed payment instructions, then submit the transaction reference supplied by your bank or OPay.

Where do I find my voucher?

After payment succeeds, the voucher appears on the success page and in your purchase history.

What if my request remains pending?

The request remains visible in Transaction History until an administrator approves or rejects it. Contact support if review is delayed.